Terms & Conditions

Introduction

And some more small print…

If you continue to browse and use this web site, you’re agreeing to comply with and be bound by the following terms and conditions of use, which together with my Privacy Policy govern my relationship with you in relation to this site. If you disagree with any part of these terms and conditions, please do not use my web site.
The term “Steven Butcher Art & Illustration” or “me” or “I” or “us” or “we” refers to the owner of this site. The term ‘you’ refers to the user or viewer of our site.
The use of this website is subject to the following terms of use.

General Terms

The contents of the pages of this web site are for your general information and use only. They are subject to change without notice.
Neither I nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this web site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this web site is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this web site meet your specific requirements.
This web site contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this web site which are not the property of, or licensed to, the operator are acknowledged on the web site.
Unauthorised use of this web site may give rise to a claim for damages and/or be a criminal offence.
From time to time this web site may also include links to other sites. These links are provided for your convenience to provide further information. They do not signify that I endorse the web site(s). I have no responsibility for the content of the linked web site(s).
Your use of this web site and any dispute arising out of such use of the web site is subject to the laws of Scotland, England, Northern Ireland and Wales.

Prices and Availability

All prices shown are in GBP and include VAT. Prices may change at any time prior to (but not after) acceptance of your order.
I do my best to warn customers if a product is low in stock or out of stock (at which point it won’t be possible to add to the basket).
Should an item be found to be out of stock after you’ve placed your order, I’ll tell you immediately and offer you a new delivery date. If this isn’t acceptable to you, a full refund will be made.

Orders and Payment

After placing your order you’ll receive an automated confirmation email with a summary of your order. Secure payment is taken via PayPal, with alternative payment methods available. I never have access to your payment details.

Delivery

You should allow between 3 to 5 working days for delivery.
In the unlikely event that delivery may exceed 5 days, you’ll be notified and given the option to cancel the order.
Please make sure someone is present to sign for the delivery where relevant. If nobody is present, the courier should leave a contact card so you can rearrange delivery. If nobody is present to receive the delivery a second time, it will be returned and this may result in an extra charge for you. Changing delivery address may also result in an extra charge for you.
If your order doesn’t arrive within 5 days and you’ve received no card from a courier, please email me immediately.
I can’t be held liable for any loss caused by late delivery on the part of the courier.
Any missing or broken items must be notified to me by email within 24 hours of receipt. I may offer to replace or refund as appropriate, in accordance with your legal rights.

Cancellations and Returns

I may cancel your order if it hasn’t yet been delivered, or up to 7 working days after delivery.
If you wish to cancel your order, please email me and I’ll refund the cost of your order.
If the order has been delivered, you’ll have to pay for the return postage. The product(s) must be in a fully re-saleable condition when returned to me.